Written by: Christine Blonigen, RN, OCN
When individuals and families are facing a complicated, chronic or long-term health condition, such as cancer, it can at times be confusing. It can be hard for patients to effectively move through a healthcare experience – knowing what resources to tap into, which providers offer appropriate services, and how to manage medications and healthcare conditions.
Care Navigation Services
- Help patients become active participants in their healthcare and decision making.
- Serve as a central resource for patients as they have questions for further follow-up.
- Manage and coordinate provider office visits, diagnostic tests, and communications between primary and specialty care physicians.
- Enhance patient ability to self-manage medication.
- Ensure primary and specialty care follow-up.
- Educate patient on chronic or long-term health condition.
- Provide on-site support to make sure the right questions are being asked.
- Provide coaching to address adherence issues.
- Help track medical history, track medications and organize medical records.
- Educate on E-health (Agnesian HealthCare’s electronic access to personal health information) and access personal medical information.
The navigator helps with transitions of healthcare which can be working with different practitioners or changing healthcare setting as the patient condition changes.
Oncology navigators are patient advocates. The oncology navigator is a registered nurse which is oncology nurse certified. A patient navigator in cancer refers to individualized assistance offered to patient, families and care givers to help overcome barriers and facilitate timely access to quality medical and psychological care. The navigator is available to all Agnesian HealthCare patients free of charge. To reach the navigator with questions about services and support, call (920) 926-4985.